All lightsticks are non refundable. Before selling to each customer we inform you beforehand that lightsticks are non refundable. We also test each one to make sure they are in working condition. Once it leaves the store we are not responsible, we cannot be responsible if someone accidentally drops it or mishandles them. Plus, we cannot ship them back to the company in Korea, it would cost too much.
I would imagine if it's been used then they would not refund?
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