Why would I make reservations when the last time I ate at the Hull St. restaurant a big bug crawled across the table and the manager did not seemed that concerned?

Your question should be why would I eat there again ever fortunately I've never had that experience there sorry you did now as for management being jerks I share that sentiment

The only reason you would make reservations is if you were planning a dinner with family or friends and wanted to reserve a table at a certain time. Not sure what answer you are really looking for with this question. Hopefully someone can help with your reservation question.