I’m convinced they just let the phone ring like why don’t they ever answer the phone it just rings and rings.

Hi I know...

They'll tell you, they don't get paid enough to deal with your problem..

if you traying to get information is best if you look at it in the web and check the time the bus leaving ones you done that get your tiket on the web and you chest go print it out and wait for the bus you don't really need the counters any more to get a tiket and skegual all is done in the website good luck whit the phone.

I don't know why but if you are having a hard time trying to get someone to answer the phone, just call the corporate office 9k corporate office