I found the station to be under staffed. There is chaos and crowds and no information signs. I am disabled and was almost left behind because no one ever responded to help me and I was right there to board! Arrive way earlier than is recommended if you aren't already familiar with everything. Rude lady checking us in and she could care less if your bus is there and the line is huge- always a long slow line to check in. I've been back and forth from Fort Lauderdale a lot of times. The ride is ok but the stations NEED MORE PEOPLE AND SIGNS TELLING US WHAT TO DO WHEN AND WHERE!
The staff there is very helpful and im sure they will be happy to help..... just ask!!
Greyhound works with Travelers Aid. I would speak to an employee at the Orlando Terminal to get full details, as well as visiting Travelers Aid website. https://www.travelersaid.org/
Well there is a person there to assist with greyhound.
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