If they open 24 why no one picking up the phones to find location of someone when they bus route was cancelled an see if they got on the next bus.

Station is under sized and a total makeover.

Some stations are closed being rebuilt remodeled so on like ft Myers I didn't know until I got to Tampa and had to Uber

Always do things online no problem then

They NEVER answer the phone. NEVER

They never answer the phone, you have to go the station to find out what's going on. If your trip got canceled call customer service to find out when the next bus pulls out. They will help you the best they can, just don't get defensive or rude.