No. However, they do work with you and will exchange the orthotics if they aren't fitting or supporting you properly at least once for free within the first either 3 or 6 months. Sorry for not remembering how long they'll exchange them for exactly. I needed to exchange mine well over a year afterwards and it was just a $21.95 charge. The orthotics do come with a lifetime guarantee, unless you select the leather-covered type. So, if they ever break you can swap them out for new ones. The store recently became corporate owned, which wasn't a bad thing, regarding customer service. However, you may want to double-check Fair exchange policies on their orthotics to ensure they haven't changed.
Dream on
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