Why is customer service so bad here?

Kyle Moody | Apr 19, 2019 | Category: Tool store

Northern Tool + Equipment - All questions

Address: 2601 Airport Fwy, Bedford, TX 76021, USA

Mark Abelson | Apr 20, 2019

Well intentioned staff but none of them that I've met has ever been able to do more than read a product description. If you know what you need it's fine but don't go in this branch expecting sales staff that knows what the equipment they are selling does. It's very disappointing.

Vaiden Courtney | Apr 20, 2019

Always been very courteous and helpfull

Erick Griffin | Apr 20, 2019

Haven't had any problems here. Customer service, in my solid honest opinion, is great. Take a deep breath and enjoy the sun and moon every day. Life is short. Peace!

Carlos Rodriguez | Apr 20, 2019

Never bad experiences with them, they are very helpful .

Michael Tumlinson | Apr 20, 2019

They have always been very helpful.

Michael Sloane | Apr 20, 2019

I never have that problem. Sometimes a little short staffed, so slow, but never bad. Talk to the manager. He's a great guy.

Kenneth Manley | Apr 20, 2019

I have found them quite helpful. Maybe it's you.

Kyle Moody | Apr 20, 2019

Just a bunch of clueless not helpful salespeople. No contractors i know would ever shop here.

Don | Apr 20, 2019

Nice place n good folks working there!!

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