Is it a common practice of this facility to ignore phone calls, email, and texts. when a persons unit is in jeopardy of being sold at auction? Also, Do you believe you have a right to disclose the personal business of a client with another client?

Susan people have the ability to pay on-line. We have had the holiday sign posted since the beginning of the month so tenants were aware the office would be closed for the holiday. I don't know of any storage facility that is open today. We will also be closed on New Year's day.

Was going to rent a space from them but the note on the door said they were closed. People there trying to pay their rent. Sad. Since they're gone. I would think you didn't have the opportunity to pay. They should give you at least that much grace.