There does not seem to be help in areas where there are clearly enough employees to help. Anyone else with same issue?

caleb b | Sep 11, 2018 | Category: Electronics store in Overland Park, Kansas

Best Buy - All questions

Address: 11525 Metcalf Ave, Overland Park, KS 66210, USA

Siby George | Sep 11, 2018

Some times they seem to be bussy and they might ignore you if you don't go after them.

Travis “Trav2d” Albina | Sep 11, 2018

Same.

Raghu Desai | Sep 11, 2018

Staff will stopped by me whenever i raised hand for support. Not a problem in my experience.

Vidhur Thoutireddy | Sep 10, 2021

I haven't had any issues, I think there were way too many employees to customers. I usually go during off hours so I get plenty of help, when you do go during busy hours then it can be difficult to find help in certain sections especially the cell phone carrier area and apple/computer area.

Steve S | Sep 11, 2019

You need an appointment for Geek Squad.

caleb b | Sep 11, 2018

In addition to my question...i wanted to share an experience I had at this store a while ago...I stepped into the appliance area intending to purchase a refrigerator and washing machine and dryer, i kept being approached by other employees and by the time i waited for a half an hour being told I was going to talk to a specialist, I left because I felt like I was being passed off just to appeal or convince me to stay. I came in specifically to purchase those items. Mind made up and because of I was handled i left. Half an hour doesn't seem at all reasonable a time to wait considering there were no other shoppers in the appliance area.

Jason H | Sep 11, 2018

me to

Ken “sparky” Lpz | Sep 11, 2018

I think they try to not be too over your shoulder I think they are looking for customers to ask I've never had a problem asking

Jim Phillips | Sep 11, 2018

Agreed. Same problem.

BiggE Q | Sep 11, 2018

If you can't find someone in that area I always ask.

bal cheema | Sep 11, 2018

For this store they have inventory issues

Usman Rilwan | Sep 11, 2018

I generally ask if I see an employee when I need help. I do not recall having any problems with that.

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