Best Buy

Category: Electronics store in Overland Park, Kansas

Address: 11525 Metcalf Ave, Overland Park, KS 66210, USA

Phone: +19136631291

Opening hours

Sunday: 10AM–7PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Cheryl B

Sep 10, 2022

If you have anything Samsung beware Best Buy Geek Squad DOES NOT run diagnostic tests anymore. Instead you pay $12/month for a protection plan, just to pay the $150-200 deductible to send your device in, to get it fixed (whether or not there is "really" an issue with your device). We came in to see if there was a legit fixable issue with our Samsung phone as it was saying that "sim was not detected". Instead of doing a diagnostics to see what the issue was; before paying $200 to send it in to be fixed; Geek Squad rep said they " DO NOT" do diagnostics like they would for IPhone devices anymore and we would have to fork out $200 to send our phone in to see if there is a problem with it then they'd fix it; which could literally take up to a month or two. SMH. Don't waste your money buying a Geek Squad protection plan for your Samsung devices. Total rip off.

Travis Ince

Aug 28, 2022

Inventory availability is abysmal.

Krishna Kumar (hifikk)

Aug 22, 2022

Excellent service!!

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Questions & Answers

what is the cost to transfer data from one computer to another and what do you need for the process.

Mary Ann Taylor | Sep 11, 2018
Robert Gearon | Oct 15, 2021

Really, just take the hard drive out of the old computer and put it in the new unit. Problem solved cost free.

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How much do you charge to come out to check on repair for a Hinesen 50' television on Bannister and Holmes st Kansas City Missouri on Saturdays

Emily Spraggins | Jun 12, 2022
Linda Wong | Jun 12, 2022

You might want to contact geek squad team to see what is the charge.

Do you have Nintendo switch?

Jihye Han | Jan 13, 2022
Noah Bolesta | Jan 13, 2022

Check out Facebook marketplace and maybe Target

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Does best buy repair radar detectors

Clay Hirner | Sep 10, 2021
Tammy Ledford | Sep 10, 2021

Yes they do

Can you guys fix my laptop? It doesn't charge, and is at zero percent but still turns on...

Ethan Choi | Sep 10, 2021
Kae Huff | Sep 10, 2021

Need to make an appointment for geek squad so you can take it in to be evaluated

Does Best Buy take electronic recycling?

Richard Gordon | Sep 10, 2021
Bill Longmire | Sep 10, 2021

I don't know, but, Micro Center does at no charge.

How do I talk on the phone to a ;ive personin the Overland Park Best Buy store?

Carol Geary | Sep 10, 2020
Kevin Riley | Sep 10, 2020

Push 0 for the in store operator

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can i sell used dvds here and how does the process work do i have to haul them and have you go through them then offer me like 20 bucks

Brent Murphy | Sep 10, 2020
Aaron Jones | Sep 10, 2020

Best Buy does not buy or recycle old discs. Try Vintage Stock if you want sell old discs.

Can I use a Brother Printer Lc71 with my Acer Chromebook 15 or do I need to buy a different printer?

Mary Cipolla | Sep 10, 2020
Brian Laraby | Sep 10, 2020

Printers are universal, you can use it with your Chromebook.

Will you recycle a old tube type 32" Sony TV. Cost ? $25.00 ??

John Blessing | Sep 11, 2019
Marcus Long | Sep 10, 2020

Sorry if this answer is no longer pertinent but yes, Best Buy’s maximum size for tube TVs is 32”. It is $25 and they should be able to take it so long as it isn’t smashed or falling apart.

Can you get a new disk of mine is full?

Veda R | Sep 11, 2019
Stephen Brown | Sep 11, 2019

Are you talking micro sd?

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do you buy iPhones

Teresa Druten | Sep 11, 2019
Vidhur Thoutireddy | Sep 10, 2021

Yes you can, the best way to save money on your phone is to buy it through a carrier that Best Buy is sponsored with. This will reduce the cost of the phone itself in some cases or you have to pay full price and Best Buy will give you a gift card depending on what phone you buy and what time of the year you buy it. Usually during black Friday and Christmas they offer anywhere from 200 to 350 gift card per person when you buy a iPhone with a carrier through Best Buy.

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My jitterbug smart phone is locked and won't move. Can you fix this?

Monica Williams | Sep 11, 2018
Victoria McNair | Sep 11, 2018

Yes they should b able 2 do that

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can you replace or repair a cracked screen on a 55 inch smart tv?

D Wig | Sep 11, 2018
Marcus Long | Sep 10, 2020

The Best Buy protection on TV’s does not cover cracked screens, nor does the manufacturers warranty. A panel can generally be replaced on a tv if that is the problem, but it’ll likely cost you at least a few hundred dollars.

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Do you accept Directv Obselete Receivers Free of Charge?

Richard Ink | Sep 11, 2018
Kyle Starr | Sep 11, 2018

Yes, Their recycling box is typically in the entrance.

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There does not seem to be help in areas where there are clearly enough employees to help. Anyone else with same issue?

caleb b | Sep 11, 2018
Siby George | Sep 11, 2018

Some times they seem to be bussy and they might ignore you if you don't go after them.

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