What can I do to get the ticket I bought back and they didn't let me use it? Because of this service, I lost my flight for a 3-hour wait on the bridge.

Too bad what happened, check the page and you have a year to use it. But remember that these dates are crazy and the crossing time is longer. The ranks in the checkpoints were even larger, many people cross right now.

English please.

In this tempera it was recommended 1 hour and a half to cross CBX or the International bridge. To document and cross then 2 hours of checking and paying visa tourists. Then secure ... if I use Volaris and iso row in CBX to check then Volaris takes it and they need to give it another flight. The CBX tickete has a year of use not give money for after.

So is. The service is valid for up to one year. It's a matter of asking your offices directly

Just you send an email to the page of the Cross border, as far as I know the ticket is valid for one year. I'm sorry for your loss.