I would like to know, to talk about their service manager, who is very rude and doesn't respect the customers.

He is very friendly and respect.

I have always dealt with Tony (service manager). Service polite, great communication and done well. My car returned clean. Always. 5 Stars

Was the name of this person John?.... Because a john from service just disrespected my wife who waited 4.5 hrs to only be disrespected . I will be contacting management!

No sir, Which Lincoln did you visit because you couldn’t make me believe it was Doral... No sir!