Hello, good morning! My parents are about to stay on Friday 08/17 and I sent them some packages that will arrive at the building. I have to clarify who it is from ?, so that they keep it for me ?, I wait for answers!

If and if you know the number of the apartment better

You have to specify who they are for and in which apartment they are staying and if they keep it for you

Yes, you have to speak the reception and if it is not in your name they will charge you a tax.

They keep it for you. You only have to put correctly who sends it, and name and document of who receives it