Hello, I have a slightly complex query: I asked for Amazon and the order was delayed (it was Friday and it arrived on Tuesday), that day I was not staying as I was going to Orlando. Is there a possibility of removing it on Saturday when I return?

I do not know how you are in time (that of the 10 free days), but concierge is separated and receives nothing (from Amazon), nor delivery, nor receives money.

The value they charge me does not bother me, I just want to know if it is possible to withdraw it on Saturday since the office is closed

They receive packages and for 10 days they do not charge you if you were staying in the towers

I understand that they will charge you some value for the storage. The same would find out in the concierge.