Do I have wait for two days shipping when I get a new phone??

I waited a week.they transformed my information when l got it.l went back 3 more times for help.said they did what l asked and they didn't. 4th time said they don't do things that you need and call 611for help.really could have told me 3 visit ago.the worse phone is the one they gave me it's called a 20.good luck on that one.l miss the real Verizon, they help with everything.

Usually it's next day