Is there a way to report the shoe cleaners? They deserved to be sacked!

I just want to let everyone know the I went to providence mall to buy some clothing for my kids to back to school I was almost done and have to go to the last store I was so happy the I was almost done with the back to school shopping but before I went to the last store I went to use the ladies room I wish I never went but in the other side I'm glad I did any way I ending return everything because I was no talking a chance at all to make it short .... in the ladies in the 2cond floor I went to use the last toilet I promised to you after needing to use the toilet I change my mind as I saw two little bugs in the wall I went to see what kind they was and for my surprise it was bed bugs I flip I all most have a heart 💔 attack for real I call the maintenance office they said I will send the clinning worker there ok they got there off course I waited and they said oh that because we have to many homeless people that come here i don't care who go there they should keep attention to this

Call customer service office, or BBB if they're apart of a franchise

Don't know enough

Report to mall management company on mall website

Unknown