I just got the trip to the agency and on the door there is a paper that says they will open at 9:30. You have to update the website so that no one else is wasting their time. I am too old to be taking trips for fun.

My experience was good, I went at around 11:00 am and there was no one, the process was done quickly

But it is normal almost all the offices open at that time, and you could also call by phone to make sure of the schedule, so I did but also good to go a little earlier, there are a lot of people and I talk to you from my experience, have a good day.