I had to wait on a shuttle at the airport a little longer than I had planned, but the bus took us directly to the rental office. When I returned the car I parked it, answered a few questions, and got on a shuttle back to the airport. He dropped us at our terminal.
It is like any other car rental pickup. You'll take a shuttle from the airport to the location. Then for drop off, you'll take it back to the same place and they will process for you. The pick up had a long line, but drop off was super easy.
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