Usually we have a good experience. Tonight our usual watress Sarah wasn't friendly, the people next to us came in after us and got their food first. When we got ours is was very cold, the waffle was even hard. We also saw a roach at our table.

that is what these forums are for and also he said he never had a problem before....but he should not have put her name..for all anyone knows she could have lost someone or anything

Never had a bad experience there. If I had one like the one you described I would have taken it up with the manager and not put online in a public forum and called out the waitress. Did you do anything like that and if so what was the outcome? How much do you usually tip a server? What kind of a customer are you?