I have a Stetson cowboy hat that is 20 yrs. old. It's slightly deformed after yrs of storage. Can you reshape it?

They should be able to help you out. I had a Bailey crushable fedora that shrank a bit and they stretched it up a size.

Definitely. They do this service for free although I like to tip if I'm not buying anything else while I'm there. I would suggest asking for Kevin. He has plenty of YouTube videos if you search jj's on YouTube.

Yes they can