They have given me many problems as well, ask the manager for the number and email address to the postmaster. They seem to pay more attention when you request that.
Put a new forward in you can do it on line cost $1 or get new (coa ..Change of address) form from. PO or letter carrier and u will not get all the mail u got at old address. All standard bulk rate is not fordable only 1st and second class
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