Vittorio, what are the magic words I can write in the email where a human being will understand my problem and actually answer? I keep getting auto response which is not helpful and no human replies. It shouldn't be so hard to be a tourist in Spain. Nor Cal is one of the wealthiest places in the world. Why does Spain make it so hard for non-US citizens of Nor Cal to spend big money in Spain?
Use the email from the website...they will respond. Same thing happened to me.
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