Probably because the star/diamond rating was last done before the renovations and decor upgrades. The facility itself is older, but the upgrades might put it more in the three range when it is evaluated next.
Other than rude guest.. That was the only issue we had. The hotel staff was top notch service and respectful to us and our service dog..
not sure it is the best hotel in the city. was very comfortable and clean great staff. nice breakfast. give A+. I only stay here when I am traveling that way. I actually book yr in advance.
I have no clue, it was pretty nice especially for the price. I say they're 5 stars. Nice indoor pool and decent breakfast with comfy beds. Only complaint i had was the queen beds were smaller than "queen" but great stay
Thanks! Your answer is awaiting moderation.