I bought 3 tickets for Volcano Bay but I have covid, can I get a refund or change the date

You should call the park.

Change the date. No refund

They will definitely work with you.

You can change the dates for sure but not sure about a refund.

Call Universal customer service and they will advise on the options available.

The staff are very professional when it comes to deal with this type of issue as long as you have proof. I think they will do great, for now just stay safe from Covid.

Usually good for 7 days from purchase date. However i would call the park as they may make exceptions for covid

Hello, also save that test so that you can show it and surely they will change the date.