If you watch their videos, they have over 200 video cards to repair so I would imagine it will take a while.
I'm working on over 90 days without a response.... I'm going to try again via text as stated above
I had to ask for a refund because my part took too long to come in, but they readily gave me a refund. They are really bad at communicating when there are delays or issues, but if you reach out to them they will get back to you. They seem best via text.
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