I would just go down there. I went at 8 am and the line was around the building,came back at 10 there was only like 10 ppl. Plus they have a worker walking up and down the line taking info,it's faster than usual. They should be able to answer you there. Good luck
I agree with Jessica. Just go down there; especially if you have an appointment. Whatever your appointment time was, go 30 minutes (or more) earlier. When you get there, don't stand in line. Walk to rhe front and let the staff member know. Show him/her your confirmation e-mail. Don't waste your own time by waiting in line.
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