Tried to get a exchange onba multi tool that broke and they would not help me. I paid cash. Who keeps reciepts for months? Come on lowes.

LOWES ALWAYS HELP YOU, JUST SAVE YOUR RECEIPT.

You should always keep your receipts!

I work for a lowes loghting vendor. We are always getting calls from customers who do not have a receipt and need to return one of our lights. We have to issue an rga. Ask to speak to a department manager and ask them to call the tool company and get an rga. If that doesn't work, call the tool company directly.

Thanks. I figured going to where i got it would be a start. They didnt wanna help. Like at all. I was nice. I was in customer service for 15 years. I will just shop online

You could always call Lowe's customer service. Or call the company who made the tool. They usually will help. Cheers.