I've always use Bay Area AC and would highly recommend them. There is a diagnosis charge if you do not want to repair your unit and if you do have the repairs done they won't charge you the diagnosis charge. I recommend Shane if you a great tech. Yes
Here at Bay Area, we don't use misleading practices. It is very easy for a company to add the charge required for the service call/diagnostic, on to the repair charge, but it's not ethical.
Bay Area come out three times and service one thing or another we were never charged we love Bay Area AC we also like their commercial
No service calls are NOT free. I don't know about diagnostic charges. I do know the service call is reasonable. They are prompt. Some times I had same day service. Such as when Irma came through. I couldn't find my own A.C. repair people. I called Bay Area. They were there in hours. I wasted may years with the other company & was never happy. Technician was nice, personable, on time, & a big one, respected my home.
I have no problems with the service calls, we need to pay for every service we request. I have a very good experience, they come check let me know what is wrong fix it and that it is all. I don’t have time to look for second opinion. Why not have the work done the first time. I try to avoid headaches.
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