How do I file a complaint against the Lawrence office the whole office is lazy & incompetent it can take up to two months to get snap benefits even when you are on SSDI I went to the office everyday for 3weeks straight

Simone Liberty | Sep 3, 2018 | Category: Social services organization in Roxbury, Boston, MA

Massachusetts Department of Transitional Assistance - All questions

Address: 2201 Washington St, Roxbury, MA 02119, USA

Freebird1776 | Sep 3, 2019

If you’re having difficulty with any state program ask to speak to the supervisor. If the supervisor is still not accommodating your needs, go above him or her. Make sure to send certified letters or emails that are professional, typed-out or well written and “spell-checked.” Don’t get angry with anyone, but stand firm. If you are mentally disabled contact the Department of Mental Health. They can assign a case worker to help you. I hope this helps. God Bless.

Fallen Angel | Sep 3, 2018

I would like to know the answer to that too

ELIZETE MARIA VARELA | Sep 3, 2019

That is crazy. People should not wait that long to get their stamps. Someone should be there to answer all the questions regarding a person's benefits.

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