You, the client, shouldn't have to ask for anyone. An establishment should provide consistent services, from the moment a client/customer enters the doors to the moment of exit. Our first experience with 'Las Palmas' was at the Sebastian location. When we told friends who are locals, they were astounded because they and other locals had a bad eating experience and swpre they would never return, as well as discourage their friends from going there. That negative reaction was encountered several months earlier. We eent there in January and February 2018, approximately 4 times. Our experience was positive, soup to nuts. When we went to Mt Dora, it was awful! Read my review. We ate outside. The tables were sticky. When we told the server, she remarked they were cleaned up. But when we showed her how sticky they were, she returned with another moistened towel and re-wiped. It was only minimally improved. The food was awful! I ordered picadillo awful! My husband's order was better.
Ask for Estelle. She'll make things wonderful.
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