I know y'all are very busy. I appreciate all that you do you for this community and others. Totally admirable and very underappreciated. Its not been my experience that my calls are returned promptly. I did not leave a message this morning because I believe today was the day of my appt. I called yesterday as well and, I admit, I got frustrated and didn't leave a message because of the lack of promptness in the past. I was told in the past that you don't confirm appts. Is this still true? What about a confirmation text?? Just a suggestion. Also, I have neurological issues, which means I'm very careful. I make every attempt to put things in my phone with reminders. This one slipped through the cracks because I was driving when I finally got a call back about the appt. It had been weeks since the original leaving of a message (inquiry). I'm sincerely not trying to dog (😄) y'all. This is my actual experience. Update- Due to this post, I was called and they confirmed for tomorrow.
Unfortunately due to our high call volume, the best way to talk to someone would be to leave a message, in the message you can leave your name and pets name and we can research when your appointment is and leave a message if needed. We return every call before 3:30 pm Monday thru Friday. We apologize in advance for any inconvenience.
Call early in the morning they should get back to you animal action league is a mobile clinic they move around a lot. They should call you to confirm the appointment.
Just keep trying. If you leave a message they always return the call.
When I was in that same dilemma, I left message and they were pretty prompt. Awesome ladies.
They are so busy. It is just important to write down your appointment. If you don't know when it is. I suggest going in and asking. They fill up fast.
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