Can I pay for Non-OP at the kiosk or do I have to get in line and talk to someone?

You do not need to stand in line. It can be done online. https://www.dmv.ca.gov/wasapp/vrir/start.do?localeName=en It's the same form for regeneration. At the bottom is the PNO section and just fill out and submit. DONE

You have to wait in line that's set up outside. I did not notice any kiosk inside either. But I believe you can drop any paperwork off.

You need to get in line and pay inside.