Just now seeing your clam against the shop. I was there and yes I was training a new techs at that time and I apologized and fixed it myself its sad your not 100% honest with your review and if I'm not mistaken havent you return with your "newer" cars and we took care of you very well? Yes we make mistakes with replacement at times but we stand by our work for as long as you own your car.
Bad service. I had my front windshield and front passenger windows replaced. While waiting, a woman was there to deal with their mistakes. I ended up in the same situation. My passenger window wouldn't roll down after they installed the glass. They told me to just put WD40 on it 😑 Which we did incessantly for two weeks until I went in person to complain. Then they tried to say it had been too long but they had been notified immediately. They replaced the motor the controls the window or something. It never rolled up correctly after their window install. My front window was not air tight and the sound of air coming through was annoying. I didn't trust them to fix it. I wondered if my auto insurance that paid for the repairs could force them to repair it properly but since I selected my own repair shop (I'd heard that they were good fast and inexpensive. It isn't worth cheaper if it's not functional!). A few months later I sold the car to a dealership. Auto Glass ruined my car.
I'm a retired mechanic so I do my own windows. But the prices are good if you do it yourself or if you have them install it for you they're pretty quick.
Yes all windows
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