I have never received a refund of $490 after I was proven not guilty for a red light ticket. What should I do since this court house has no phone support and no email support.

Was it a camera light ticket? And if so how were you proved not guilty? I have one coming up and am planning on fighting it.

The refund can take up to 8-12 weeks, especially now that the computer system was updated after 30 years. Had you paid the amount in full? Everything is done online and you can resaerch your ticket by ticket number. If not, try to go between 7:30 and 4:30 to the cashiers, in person, to get an update on your refund status.