I don't know what to do, I hired this firm believing they had my best at hand. Same impossible phone calls,answering services. My case was supposed to be in July I had to write a letter to the judge pleading, that she give me a chance to find someone new. I sent a copy of the same letter I sent to the judge and a separate one to Bill by certified Mail. Never got a response it was like my letter disappeared. I had told my story to a great paralegal, he said his firm would be happy to take my case. So, once I ended it with Bill I called the same number and extension and they had never heard of him before. I now have a hearing in 3 weeks, I have to rep. Myself. With information I had to work and plead for. My 2 main Drs. Would not fill out questioner about my disabilities. I just keep praying that God will make me strong enough to do what's right it's been over 5 years. Please pray for me.
They are impossible to reach. When they call you, they never have answers and promise to call back but they never do. I regret more than anything, EVER hiring this firm. Yuuuge mistake! The only way I got a call back was by leaving a message on the phone number from Facebook. She called a week later and didn't know anything about my case. Maybe you'll have more luck. 😑
Never hire firms who pay millions to advertise. They farm out your cases. Always research before calling any that advertise. They only take cases that they know make them money without much work. He probably has staff that work on cases not real attorneys. Stick to smaller firms or a paralegal.
That is a definite red flag.
I had a message from Tonya saying that we are waiting on a date for hearing and to call with questions. She left me the wrong damn number! Looked up my case paperwork called 2 weeks ago for the 5th time and still no response. I have 2 new blue book conditions to add and the doctors have all done their part with 102 pages not including new issues. I called directly to SS office. They no of the complaints and suggested I go somewhere else but even with all my proof, still recommend a lawyer. This system is built to make more money for the rich not help those in need.
I was told their phone system has low message capacity. Also, consider its day after a holiday. High call volume may be causing answer delay. It's hard enough to get through on non holidays.
Proff that just because he has a commercial make him successful at helping needed clients win their benefits.
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