Rite Aid

Daniel Gamboa

Some dork dense guy in the ice cream dept can't follow directions. Didnt catch his name but he has black long hair with dorky extra short bangs. Got our order wrong after telling him twice. He's as dorky as his bangs.

Franchesca

I have nothing bad to say about the actual store, I’ve always had good experiences. I had scheduled my dad an appointment for his Covid vaccine at this Rite Aid pharmacy. First off, in the email it said to check in for the vaccination at some spot. What spot? Idk, there was no direction at all or any signs mentioning it. So we waited in the pick up line for so long just to be told to go to the other window. We then had to wait in another line & at this point it was way past his appointment time. The lady working at this window was talking to other people about Target & what not while other people were waiting. Once it was our turn, off the back her attitude was just off putting. My dad had his insurance card & ID ready but apparently she needed his Medicare card. While my dad was looking through all his cards looking for it she seemed frustrated & kept saying “is it that one?”. Finally she just took his social security card to look it up. But FYI this is already his pharmacy & doesn’t he already have all information here? Let me just say at this point, I was not impressed by how this pharmacy works & had a strong feeling to not have my dad get his vaccine here. My dad had the same feeling & did not like the way he was being treated so far. He would have felt better talking to his doctor & getting it done elsewhere, like an actual clinic. He told her that he would like to cancel it & this is where she got VERY RUDE. She made a very big scene asking “ why!? Why!?” (but in Spanish) & basically trying to force him to stay & get vaccinated there. I didn’t get her name, but she was maybe in her 40’s Hispanic with blondish hair. My dad called his clinic today & told them what had happened here & they told him other patients have had problems here as well. Something here needs to change because that was just unacceptable.

Tif Vanity (Tiftastic)

The pharmacy has some new rude worker named Suyja, Sujey, or whatever but she's rude and has NO good customer service. She told me she would call me about my prescription 2 days ago and she never did. Your not always greeted when walking into this place. Oh and you can't get your prescription the pharmacist is ALWAYS AT LUNCH.

Natasha S.

Went to this Rite Aid after leaving Cardenas. Just wanted some ice cream the store was pretty empty the young lady who helped me said to give her a second. My friend and I waited at the ice cream department for Ashma patiently. She came and I stated we wanted two regular cones one cone was double scoop of the malted crunch and the other cone was going to be a double of regular chocolate. I had to repeat it three times. When it came down for my friend to get his cone Ashma gave him a waffle little cone with a single scoop of chocolate tilted over about to fall off. I said Ashma we wanted double not single she than dumped a scoop on the already damaged cone and then put it in a cup. My friend took it and I said umm no this is unacceptable. Ashma face then turned dark and she began rolling her eyes and huffing like a four year old having a melt down. I said we would like a regular cone not a waffle cone and the double scoop of regular chocolate like we ordered. Ashma began saying that is not what you said . I said we have stated the same order more than three times why are we arguing about this. I said you will be fine Ashma. She replied well of course I will. My friend said never mind I don't even want it and we will never come back here again. Ashma said HERE HERE TAKE IT I replied this is not how you do customer service especially when there are so many people looking for your job hun. Worst experience ever at a Rite Aid store. Dairy Queen wins over here and so does WalGreens.