Ordered shoes, thought it was going to Troy Ohio, found it was sent to chicago Il. Called numerous times, how do I cancel it?

If you don't see a cancel notice in your emails. I would go to the nearest Kohl's and ask them to cancel the order. You still have the invoice, that you printed off the computer? That's what I would do. Also, ask for the receipt. Then in a few weeks double check on your charge card statement. It should say Kohl's - $111.99 credited to your account.

Yvonne if you don't get on the phone and reach out to Kohl's.....