They change it for you right away... sometimes people try on shoes and store them wrong in the boxes. It can also happen that you have 2 of different numbers. That's why you always have to check
They did not scam him, they simply made a mistake, the change is made without a problem. That is why for more brands it is important to verify before leaving the stores.
I'm sure if you go they'll make the change.
It's not a scam, he goes to the store and they change his shoes, nothing else... 🙄
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