Yes, that was my experience. The toggle to move the focus square wasn't working. The tech at the shop did a deep dive into the menu and discovered that somehow I had put it into the locked position. He unlocked it for me. Then they took a look at the sensor and recommended an overall cleaning of the body and my 56mm portrait lens (I do a lot of beach photography and the camera there were bits of sand everywhere). It cost $73 and was will worth it, since my Fuji XT-3 mirrorless and lens was $2500 new.
Hi Natalie. We do not repair cameras in store, but can send it to an authorized repair facility for an estimate if you bring the camera into the store. If it’s something simple, one of our sales people would be happy to look at the camera over with you, and if it does need to be sent out for repair, we can facilitate that for you. Hope this answers your question.
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