Bus driver will tag your baggage as long as you have a copy of the ticket from online or printer. There is no office at Grants Pass. The location of Grants Pass bus stop is not safe because it is dark and spooky. Go to Medford bus station - it has everything for baggage storage room, and ticket office. It is much safer and secure in Medford Greyhound station.
You have to get a ticket online or via phone, and then the bus driver takes care of the rest when they get there.
Idk you can call the 800 number
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