From the info i got there, tbey are very careful about bringing in any bacterial or viral contaminants as to disease their other habitants. They do have a quarantine area even from their suppliers. The only other thought is to contact them directly. Good luck!
The butterfly part of the business has shutdown for the season. Many, if not all, of their butterflies have probably died since they don't have a long lifespan. You can try calling.
Carolyn that's an awesome story! You would have to contact them directly. I may be wrong but I believe they are very particular due to having so many species. Sorry I can't be of more help.
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