In a world with common sense you 2 would be correct buy that is not the world of Carl's Jr on Northern Lights. By far it must be the worst fast food location ever. Go a little further around the corner and just go to Tommy's. . I say close this Carl's and do everyone a favor
I couldn't agree with Marlon more. 1. take receipt to store manager 2. Explain the incident 3. Receive replacement burger 4. The end
Go back and bring it up to them. Complaining on a site they don't look at isn't going to do you any good. Bring in your receipt and the burger and they will take care of it. It's fast food, mistakes happen when your bosses expect a certain time for each meal to take.
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