I think you hit it on the nail with your question. Response time to the call button can be challenging in skilled nursing facilities, hospitals, or any type of care facility. At The Pavilion at Sunny Hills, we monitor the "call lights", as we like to call them, very closely. We have also developed a system that we like to compare to an airport traffic controller, whose job is to control the flow of incoming and outgoing airplanes. Can you imagine what an airport would be like if the pilots on each plane were deciding when to take off and land with no air traffic controller? Disaster! Similarly, we feel it necessary to have designated people each day who help monitor the call lights and coordinate the repsonse to call lights as efficiently as possible. We call them our "Call Light Traffic Controllers". We see a huge difference in the response times when we have our "Call Light Traffic Controllers" coordinating our team's response to each call light!
It will never be perfect anywhere snf or hospital. You have 300 beds to only a fraction of that in staff Nurses and CNFs . Saying that it's still extremely quick. Could it be quicker maybe, in my head I have an idea that might help
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