What happens when a season pass is lost? Purchased two season passes as gifts for niece/nephew. Niece lost her pass. I have the order number, and PLU - how can I resolve this?

Fyi, I was able to get help from the park. They emailed a replacement that I could print and take to the park. Thanks all for responding

contact customer service

You should have a proof of purchase.

As long as you have the PLU or email of the proof of purchase, you can head over to their processing center to get a replacement. If you stored the pass on the app, you can use that to get in.