Call customer service support may take 1/2 an hour to answer, but if you need answers this is the only way to go. Or have to drive there in person in a 5 mile wait line.
Right now they aren't doing that. I believe it's something to do with Covid.
Membership portal. If it's not there call them because I've had the same issue.
Very hard to get that info! It is not clear at all!
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