Talk to them, give them your name and form of payment, they can sure help, they're very consumer friendly.
I called them for a different reason and they were very helpful. I would imagine that they could take care of it. If you didn't include the vault tour, I would encourage you to take it.
may be it'll be a good idea if you call them,if you have your proof of payment them can check out.,hope this works.😉😉
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