There is an access code you need to enter. Sometimes the code is on the underside of your fuse box or if you open your glove compartment and view the outside of the left compartment it can be found there. Hopefully the previous owner may have written it down in the owner's manual. If the code cannot be found in the car, the service dept will be able to access it through their software and let you know what it is after they verify ownership.
The directions are in your user book and the code should be in your folder. If you have no book or folder, call Larry Miller, get an appointment and they will help.
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