What is the point of an online option if the online option sends you to calling the phone line which is busy even though they have “230 lines in service” I have called an inordinate number of times to no avail!

Brian Douglas | Feb 27, 2020 | Category: Department of motor vehicles in Richmond, Virginia

Richmond Central Customer Service Center DMV - All questions

Address: 2300 W Broad St, Richmond, VA 23269, USA

J Carr | Feb 28, 2020

Yeah I dont understand the services the public services in the state it's like you cant get nothing done, hell in Texas they keep their word and are not lazy or complacent, but I guess it a screening issue. Sorry friend.

Vickey Urso | Feb 28, 2020

Yes I agree called today and busy. No local dmv ph direct you to call Richmond. Go online to find out about real I'd license and very confusing what they want.

Diane Succio | Jul 2, 2020

Yes been trying for almost a month. Have them on speed dial and still can't get through.

Rebekah Overstreet | Feb 28, 2020

I get through all the time by calling, hang up then hit redial immediately, do it 2 to 3 times then you will get through. Never call around lunch time because no one will ever answer.

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