They are thieves! They did the same to me. I called and complained soo many times , the manager was always sick and never in. Crazy thing is there was two managers but only one was authorized lmao.With my persistence I got reimbursed 5 months later!!!
Those details are to be discussed between you, PF, and your bank if necessary as this is an uncommon occurrence. I believe there is an annual member fee in October.
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