I realize our front desk let Jorge into the club, and had they been aware of the past circumstance they should not have not so. That would have solved the matter best for all. I believe Jorge is aware his ability to use our clubs was revoked, but if Jorge feels differently then have him contact me so we can discuss this further.
Yeah Matt is the worst. he essentially tried to fat shame my wife about a month ago and tried to take away her personal training sessions. Luckily an email to Steve the CEO was able to get everything cleared up, but Matt makes that gym a terrible environment
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